Six Steps to Problem Solving
So often, when we encounter frustrating behavior from our children, we forget that one remarkably effective way to overcome the challenge is to include them in the process! Addressing challenging behavior in children through collaborative problem-solving intends to foster cooperation and resolve the issues.
Step 1: Identify the Issue
The best way to approach this is to first identify the challenge. Perhaps your child is having a challenging time getting ready in the morning. Or maybe you are experiencing bedtime struggles. It might be as seemingly small as cooperation with brushing teeth. Or the issue may revolve around food: packing foods your child will eat, being willing to engage during dinner time, or eating a hearty breakfast before heading to school.
Whatever the problem, first identify it in one simple sentence. Home in on exactly the challenge or conflict, so it’s easy to state clearly.
Step 2: Ask For Time to Talk
Then, you’ll want to find a time when everyone is in a mellow mood, perhaps feeling particularly happy or even just well-fed and rested. At this point, it’s important to check in with your child by asking, "Is now a good time for us to talk?” Or “I’d like to brainstorm with you. Is now a good time?”
It’s best to be at your child’s eye level and/or get together in a comfortable place that encourages connection. Then, state the problem as clearly as possible. Avoiding guilt, blame, shame, and exaggerations is especially important. One way to frame the conversation is to start with something like: “I have a situation that I want your help with.”
For example, if your child has been struggling with leaving the house on time in the mornings, you might try stating: “I’ve noticed that our mornings have felt stressful and rushed.”
You can then share the impact or how you feel: “As a result of rushing, I feel anxious and then start to get impatient and a little grumpy.” Followed by what you want: “I’m hoping we can figure out a new morning routine so we can leave the house on time.”
Step 3: Listen to Your Child’s Perspective
After stating your perspective, it’s important to allow your child the space to share how they feel and what they want. All too often, we push our agendas, perspectives, and needs onto our children without opening up space and listening to what might be going on for them.
By sharing your perspective without accusation or insistence and then asking for their feedback and needs, you demonstrate that you are committed to a collaborative approach. After your child has shared what is happening to them and what they need, you can explore if brainstorming workable solutions could help.
Step 4: Brainstorm Together
If brainstorming seems helpful, get a piece of paper, and create a list of ideas or solutions. If your child is younger, you can do the recording. Regardless, free up each other’s thinking by not criticizing or rejecting any ideas during this brainstorming process. Let your imagination run free. If possible, try to model some “out of the box” thinking and make the process as fun as possible. It’s even okay to get a little silly: “I know! We could invent a robot that puts on your coat and gloves for you!” Offering encouragement can help, too. “That’s a great idea. I never thought of that.” Or “Oh, that gives me another idea!”
It’s important not to go into this process with a hidden agenda. Children are attuned to when we want things to go our way. In the process of being open to ideas, you’ll likely find some unexpected solutions. Whenever possible, it’s also helpful to generate ideas in which both parties can win.
Step 5: Cross Items off the List
Once you’ve generated a list of possible solutions, go through the list together. Give your child the opportunity to cross out any ideas that won’t work for them, and you can do the same. In this process, you can talk about why particular ideas will or won’t work from your perspectives. After crossing out ideas, you’ll be left with some options. Together, you can pick one of the suggestions or a combination of ideas as a solution.
Step 6: Test it Out
Emphasize that you can both agree to try the idea and then come back together in about a week to see if it is still working. You can write the agreement on a fresh sheet of paper and, if appropriate, both sign the paper to show a commitment to trying this new idea. Be sure to also thank your child for their cooperation! Be sure to also follow through with checking in with each other after trying out the solution for a week. If it isn’t working, review the list together and see if another idea is worth trying.
Creating an agreement ahead of time model’s respect. The result? Our children feel more willing to cooperate because the process has been collaborative.